Terms of service

Terms of Service

Last updated: October 31, 2026

1. Overview
This website and online store (the "Store") is operated by ChristPay ("ChristPay", "we", "us" or "our"):
Email: contactchristpay@gmail.com

By visiting the Store or purchasing from us, you agree to these Terms of Service ("Terms"), together with our Refund Policy, Shipping Policy and Privacy Policy, which form part of these Terms. If you do not agree, please do not use the Store. Nothing in these Terms limits any rights you have as a consumer that cannot be excluded under the laws of your country of residence.

2. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order. By placing an order, you confirm that the information you provide is true, accurate and complete, and that you are authorized to use the payment method you select.

3. Products
We make every effort to display our products, colors and designs accurately. Images are for illustration purposes, and the actual product may vary slightly in color, finish or size due to screen settings and manufacturing. Small variations of this kind are not considered defects.

4. Use of the Product
The Christmas Tap-to-Pay Wand is a decorative accessory designed to hold a contactless payment card. By purchasing it, you acknowledge that:
- You remain fully responsible for the safekeeping and use of your bank card and any card you place in the product.
- Contactless payments depend on your card, your bank and the payment terminal used. We do not guarantee that every payment terminal will read a card placed inside the product, and we are not responsible for declined, failed or duplicated transactions.
- To the maximum extent permitted by law, we are not responsible for the loss, theft, wear or damage of any card placed in the product, or for any unauthorized use of it.
- The product is not a toy and should be kept away from young children due to small parts.

5. Prices and Payment
All prices are shown in euros (EUR). We reserve the right to change prices, offers and promotions at any time without prior notice. Prices that applied at the time you placed your order will be honored, except in the case of an obvious pricing error.
If a product is listed at an incorrect price because of an obvious error, we may cancel the order and refund any amount paid, even after you have received an order confirmation.
Payments are processed securely by Shopify and our third-party payment providers. We do not store your full card details.

6. Orders and Acceptance
Your order is an offer to purchase. A contract is formed only when we confirm that your order has been shipped. We reserve the right to refuse, limit or cancel any order, for example in cases of suspected fraud, an obvious pricing or product error, unavailable stock, or incorrect shipping information. If we cancel an order after payment, we will refund the full amount paid.

7. Shipping and Delivery
Orders are processed within 1–3 business days and are usually delivered within 4–8 business days, depending on the destination country and city. Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs, weather, holidays or other events outside our reasonable control.
You are responsible for providing a complete and correct shipping address. We are not responsible for orders delayed or lost because of an incorrect address provided by you. Any additional shipping costs to resend such orders will be charged to you.
Orders shipped to destinations outside the European Union may be subject to import duties, taxes and customs fees, which are the responsibility of the customer.

8. Returns and Refunds
Returns, replacements and refunds are governed by our Refund Policy. In summary:
- Defective or damaged items may be reported within 90 days of delivery for a free replacement or a full refund, with shipping costs covered by us.
- Items in perfect condition may be returned within 15 days of delivery, unused and in their original packaging. Return shipping costs are paid by the customer.

9. Chargebacks and Disputes
If you have a problem with your order, please contact us first at contactchristpay@gmail.com so we can resolve it. Opening a chargeback or payment dispute without first contacting us, or for an order that was delivered as described, may delay the resolution. We reserve the right to provide order, tracking and communication records to payment providers to respond to any dispute, and to refuse future orders from customers who file unjustified chargebacks.

10. Promotions and Discounts
Discounts and promotional offers are valid only for the period and under the conditions stated. They cannot be combined unless stated otherwise, have no cash value and may be withdrawn at any time.

11. Intellectual Property
All content in the Store, including the ChristPay name and logo, texts, images, graphics and designs, belongs to us or our licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute or use it for commercial purposes without our prior written consent.

12. User Content and Reviews
If you submit reviews, photos, comments or other content, you grant us a free, worldwide, non-exclusive license to use, reproduce and display that content in connection with the Store and our marketing. You confirm that your content is truthful, belongs to you and does not violate any third-party rights. We may remove any content at our discretion.

13. Prohibited Uses
You may not use the Store for any unlawful purpose, to commit fraud, to interfere with its security or operation, to upload malicious code, or to collect personal information about other users. We may suspend or block access to anyone who breaches these Terms.

14. Limitation of Liability
To the maximum extent permitted by applicable law:
- The Store and its content are provided "as is" and "as available".
- We are not liable for any indirect, incidental or consequential loss, including loss of profits, data or business opportunities.
- Our total liability in connection with any order is limited to the amount you paid for that order.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for any liability that cannot be excluded or limited by law, including your statutory rights for products that are not in conformity with the contract.

15. Indemnification
You agree to indemnify and hold ChristPay harmless from any claims, losses or expenses, including reasonable legal fees, arising from your breach of these Terms or your misuse of the Store or the products.

16. Force Majeure
We are not responsible for any delay or failure to perform our obligations caused by events beyond our reasonable control, including natural disasters, strikes, pandemics, carrier or supplier failures, internet outages or government actions.

17. Third-Party Services and Links
The Store may use or link to third-party services, such as Shopify, payment providers and carriers. We are not responsible for their content, policies or performance.

18. Changes to These Terms
We may update these Terms at any time by posting the new version on this page. The version in force at the time you place your order will apply to that order.

19. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

20. Governing Law and Jurisdiction
These Terms are governed by the laws of Spain. If you are a consumer, you also keep the protection of the mandatory provisions of the law of your country of residence, and you may bring proceedings in the courts of your place of residence.

21. Contact
For any questions about these Terms, please email us at contactchristpay@gmail.com.